Last updated: 9 November 2026
1. Who is responsible
Landau's Busstrafikk (org. no. 963 883 501), Skårersletta 10, 1473 Lørenskog, Norway, is responsible for the processing of personal data on this website. If you have questions about privacy, contact us at landaubus@hotmail.no or on +47 91 11 51 91.
2. What information we collect
When you use the forms on this website, we receive the information you enter yourself:
- name or organisation
- phone number and email address
- details about the trip, such as pick-up point, destination, dates, number of passengers and requests
- the message you write to us
If you tell us about accessibility needs, we only use this to plan the trip. Please do not send us other sensitive information through the forms.
3. Why we use the information
We use the information to reply to your enquiry, send you a quote and carry out the trip if you book. The legal basis is that the processing is necessary to enter into or perform a contract with you (Article 6(1)(b) GDPR), and our legitimate interest in replying to enquiries (Article 6(1)(f)).
We do not use the information for marketing, and we do not sell or share it with anyone other than the providers listed below.
4. Who processes the information for us
The website is hosted by Vercel, which keeps technical logs (such as IP addresses) for a short time for security and operation. The forms are sent to our email through the service Web3Forms, and our email is hosted by Microsoft (Outlook/Hotmail). These providers may process information outside the EEA. We make sure such transfers have a valid legal basis, for example the European Commission's standard contractual clauses.
5. Cookies
This website does not use cookies for tracking, advertising or statistics.
6. How long we keep the information
Enquiries that do not lead to a booking are deleted within 12 months. Information related to bookings and invoices is kept for as long as Norwegian accounting law requires.
7. Your rights
You have the right to access the information we hold about you and to have it corrected or deleted. You can also ask us to restrict the processing, object to it or receive a copy of your information. Contact us and we will reply within 30 days.
If you believe we process your information in breach of the rules, you can complain to the Norwegian Data Protection Authority, Datatilsynet.
8. Changes
We may update this policy. The current version is always available on this page.